Terms and Conditions

Effective since June 1st, 2023, these Terms and Conditions (“Terms”) govern your access to and use of our website canna-well.com and services for:

1. The purchase of cannabis products as a wholesale customer.

2. The purchase of cannabis products as a retail customer.

3. The collection of patient information for medicinal cannabis prescriptions.

Please read these Terms carefully before using our website or accessing our services. By accessing or using our website and services, you agree to be bound by these Terms.

1.Eligibility and Account Registration

By accessing our website and using our services, you represent and warrant that you are at least 20 years old and have the legal capacity to enter into a binding agreement. If you are accessing our services on behalf of a company or organization, you represent and warrant that you have the authority to bind such entity to these Terms.

 2. Account Registration

To access certain features of our website and services, you may need to register for an account creation. You agree to provide accurate, current, and complete information during the registration process and to keep your account credentials confidential. You are responsible for all activities that occur under your account.

3. User Obligations 

3.1. Compliance with Laws

You agree to comply with all applicable laws, regulations, and guidelines when accessing our website and using our services. You are solely responsible for ensuring that your use of our products and services is lawful in your jurisdiction.

3.2. Accuracy of Information

You are responsible for providing accurate, current, and complete information when using our website or our  services. You acknowledge that any false or misleading information provided may result in incorrect assessments and prescriptions, which can have serious health consequences.

3.3. Prohibited Conduct

You agree not to engage in any of the following prohibited conduct:

– Attempting to access or use accounts or information of other users without authorization.

– Introducing viruses, malware, or any other harmful or disruptive code.

– Interfering with the security or integrity of our website or services.

– Engaging in any activity that could damage, disable, or impair the proper functioning of our website or services.

– Violating any applicable laws, regulations, or third-party rights.

4. Account Suspension or Termination

We reserve the right to suspend or terminate your account at any time without prior notice and for any reason, including if we believe you have violated these Terms or engaged in any fraudulent, illegal, or unauthorized activities.

5. Product and Services

5.1. Wholesale Purchases

Our website and services are specifically intended for wholesale customers purchasing cannabis products. By placing an order, you confirm that you are a licensed retailer or authorized distributor of cannabis products in compliance with applicable laws and regulations.

5.2. Product Availability and Pricing

We strive to accurately represent the availability and pricing of our cannabis products. However, product availability and pricing are subject to change without notice. We reserve the right to modify or discontinue any product at any time without liability.

5.3. Product Compliance

You are responsible for ensuring compliance with all applicable laws, regulations, and licensing requirements regarding the sale and distribution of cannabis products in your jurisdiction. It is your responsibility to verify the legality and compliance of the products you purchase from us.

5.4. Services

Our website provides a platform to collect patient information for the purpose of connecting patients with qualified healthcare professionals who evaluate medical conditions, conduct assessments, and generate prescriptions as appropriate.

Limitations: While we strive to provide accurate and up-to-date information, our website and services are not intended to replace professional medical advice, diagnosis, or treatment. We do not guarantee the availability or suitability of any particular healthcare professional or prescription. The ultimate decision regarding medical treatment and prescription lies with the healthcare professional.

6.       Orders and Payment 

6.1.   Order Placement

You may place orders for cannabis products through our website or by contacting our sales team directly. All orders are subject to acceptance and availability. 

6.2.   Pricing and Payment 

The prices for our cannabis products are specified on our website or as agreed upon with our sales team. Payment terms and methods will be communicated to you during the order process. All payments must be made in accordance with the agreed-upon terms.

6.3.   Order Cancellation or Modification 

Once an order is submitted, it cannot be canceled or modified without our consent. We reserve the right to refuse or cancel any order at our discretion, including if there are inaccuracies in product descriptions or pricing, or if we suspect fraudulent or unauthorized activity.

7. Shipping and Delivery 

7.1 Shipping Methods and Costs

We will provide you with information regarding available shipping methods and associated costs. Shipping costs and delivery times may vary depending on the destination and the selected shipping method. You are responsible for any applicable shipping fees, taxes, customs duties, or other charges associated with the delivery of your order.

7.2. Title and Risk of Loss

Title and risk of loss pass to you upon our delivery of the products to the carrier. We are not responsible for any loss, damage, or delay during transit.

8. Intellectual Property 

8.1.    Ownership

All intellectual property rights in our website, services, and content belong to us or our licensors. These include but are not limited to copyrights, trademarks, and any other proprietary rights. You may not use, reproduce, modify, or distribute any of our intellectual property without our prior written consent.

 9. Disclaimer of Warranties 

 9.1. Product Information

 We strive to provide accurate and up-to-date product information on our website. However, we do not warrant that the information, descriptions, or images of our products are accurate, complete, reliable, or current. We encourage you to independently verify product information before making a purchase.

 9.2.  Limitation of Liability

 To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website, services, or the products purchased from us.

9.3. No Medical Advice

Our website and services are provided on an “as is” and “as available” basis. We do not provide medical advice, and the use of our services does not establish a doctor-patient relationship. We make no warranties or representations regarding the accuracy, reliability, or completeness of any information provided.

10.  Changes to these Terms

 We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. Your continued use of our website and services after the posting of any modifications constitutes acceptance of those changes.

11.  Governing Law and Dispute Resolution

 These Terms shall be governed by and construed in accordance with the laws of Thailand. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Thailand.

 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 If you have any questions or concerns about these Terms, please contact us at support@canna-well.com.